- Tinkerfeed (Tinkerfeed ,us, we, or our), is committed to protecting your privacy
and the security of your personal information.
- The objective of this privacy policy (“Privacy Policy”) is to explain how we
handle your personal information.
- By using the Service, you agree to the collection and use of personal information
and other information in accordance with this policy.
- This Privacy Policy may change from time to time and it is therefore important
you review it regularly on our Service.
- In this Privacy Policy the following terms have the following meanings
(otherwise, capitalised terms used in this Privacy Policy but not defined have the
meanings given to them in the Terms of Service): User: a Paid Plan User or a Free
Plan User, or a Visitor. Paid Plan User: a person who has signed up to a
Paid Plan. Free Plan User: a person how has signed up to a Free Plan.
Visitor: a visitor to the Website (i.e. the Tinkerfeed marketing website).
End User: has the meaning give to it in the Terms of Service.
- If you are an End User, and want to know how a User handles your personal
information, please get in touch with the User directly. This Privacy Policy
is about how we collect and use personal information about Users, and Visitors.
2. What personal information do we collect ?
- Personal data means information or data about a living individual who can be identified
from that information or data (which includes information or data in our possession or which
is likely to come into our possession).
- We collect several different types of personal information for various purposes. In the
table below we have categorised this personal information and describe what is it and how we
may collect it.
- Types of Data Collected: User data This is the personal information that is provided by you
(ie a User) when you sign up for and use the Tinkerfeed Service. If you have a Free Plan:
Such personal information may include email address, name, username, hashed password,
city/country when signing up, any country of last sign-in, Language/browser type, vertical
(industry), application data (eg user preference). If you have a Paid Plan: Such personal
information may include all of the information above, plus credit card details (stored by
Stripe, not by us), and full name for billing details. In addition to the above, we may use
and store information about Visitors. This is anonymised and aggregated in high quantities,
and we remove any personal information as we are interested in the “how” not the “who”.
Usage data This includes information on how the Tinkerfeed Service is accessed and used by
Users and End Users, as well as usernames and passwords, internet protocol (“IP”) addresses
(and geographic information from an IP address), browser types, time zone settings, the time
spent on webpages, unique device identifiers and other diagnostic data. Location data We may
use and store information about your approximate location (e.g. your country, city or
postcode) using geographic information from your IP address. We use this data to provide
features of the Tinkerfeed Service, and to improve and customise the Tinkerfeed Service.
Marketing data This includes your preferences in receiving marketing communications from us.
Cookies data We use cookies and similar tracking technologies to track the activity on the
Tinkerfeed Service and hold certain information. Cookies are files with small amounts of
data which may include an anonymous unique identifier. Cookies are sent to your browser from
a website and stored on your device. For more information see the “How do we use cookies?”
section below.
- Certain aspects of your personal information, for example user data, are required for the
Tinkerfeed Services and if you fail to supply such information as requested for specific
Tinkerfeed Services, we may be unable to provide you with the products and services in full
and your enjoyment of such products and services may be more limited.
- Sensitive data We do not collect any sensitive personal information about you (this
includes details about your race or ethnic origin, political opinions or associations,
religious beliefs or affiliations, philosophical beliefs, membership of a professional or
trade association or union, sexual orientation or practices, and criminal record
information). Nor do we collect any information about your health, genetic background or
biometric personal information.
- Children’s data Our services are not intended for use by children under the page of 13 (the
“Age Limit”). If you are under the Age Limit, please do not use the Tinkerfeed Service and
do not provide us your personal information. If you are a parent or guardian and you are
aware that an individual (of whom you are a parent or guardian) under the Age Limit has
provided us with personal information, please contact us. We will upon notice or discovery
take all reasonable efforts to erase or destroy any personal information that may have been
collected or stored by us about that individual. If you are older than the Age Limit but
younger than 18 years’ of age (“Provisional Age Bracket”), you must obtain the consent of
your parent or guardian to use the Tinkerfeed Service before signing up. If you are a parent
or guardian and you are aware that an individual (of whom you are the parent or guardian) in
the Provisional Age Bracket has provided us with personal information, please contact us. We
will, upon notice or discovery, take all reasonable efforts to erase or destroy any personal
information that may have been collected or stored by us about that individual.
3. Why do we collect your personal information ?
- Tinkerfeed uses the data we collect for various purposes, including for the most common
purposes listed below: To provide and deliver the Tinkerfeed Services and to assess,
maintain and improve the performance of the Tinkerfeed Services. To ensure the Service is
relevant to you and your device, to notify you about changes to our Service, and to deliver
targeted content based on your user data, location and preferences. For consumer research
and to allow you to participate in surveys or interactive features of our Service when you
choose to do so. To provide customer support and to process and respond to a request or
complaint that you may have. To monitor the usage of our Service and to detect, prevent and
address technical issues. To process any of your transactions and to conduct business
planning, reporting, and forecasting. To deliver promotional materials, special offers and
general information about other goods, services and events which we offer that are similar
to those that you have already purchased or enquired about unless you have opted not to
receive such information. For the administration of our business including for fulfilling
and exercising our obligations and rights, exercising or defending legal claims, and
managing the relationship with you. To comply with our legal obligations and law enforcement
requests. To verify your identity and to detect fraud and potential fraud, including
fraudulent payments and fraudulent use of the Service.
4. How do we collect your personal information ?
- We will collect personal information directly from you wherever it is reasonable and
practical to do so. We may collect personal information from you via: your use and access of
the Tinkerfeed Services, including during your registration as a user; website links, social
media or through any other platform or channel where you make personal information available
to us; your response to any surveys or marketing materials we send out; information and
recommendations uploaded to the Tinkerfeed Services by yourself or by other users; and
interactions between yourself, other users of the Tinkerfeed Services, and our staff.
- We may also collect your personal information from third parties including: third parties
who partner with us and help us provide our Tinkerfeed Services; third parties that provide
us with marketing leads; third parties for whom we provide marketing and data analysis
services; and via public sources or when you connect with a social network service when
using and accessing the Service. If you provide us with information about another person
(like your employees or target audience), you will let that other person know that we use
their personal information in the ways set out in this Privacy Policy, and that they can
access the Privacy Policy on the Service or request a copy of it from us.
- The legal basis for collecting and using personal information will depend on the specific
circumstances in which we collect that data. However we will collect personal information
from you where: it is necessary for the performance of a contract to which you are a party
(including in connection with the Tinkerfeed Services); you have consented to our use of the
personal information for one or more purposes; the processing is in the legitimate interests
pursued by us, and those interests are balanced against your rights to privacy and do not
override your interests or fundamental rights to the protection of your personal
information; and to comply with a legal obligation and the law.
5. Who we may disclose your personal information to ?
- Third party disclosure We may disclose your personal information to various third parties.
These third parties are likely to include: technology and media partners in connection with
the services that these third parties perform for us; our lawyers, accountants and
professional advisors; other third party service providers, such as third party branding
service providers; to Tinkerfeed related companies; to law enforcement authorities where we
are required to do so by law or as a result of a legal process; in the event that we sell or
transfer all or a portion of our business or assets, to any transferee of such business or
assets. Should such a sale or transfer occur, we will use reasonable efforts to require that
the transferee uses the personal information that you have provided to us in a manner that
is consistent with this Privacy Policy; and third party payment processors.
- In relation to 5(a)(7) above, because we provide paid products and/or services within the
Service, we use third party services for payment processing. We will not store or collect
your payment card details. That information is provided directly to our third party payment
processors whose use of your personal information is governed by their privacy policies and
their own terms and conditions. These payment processors adhere to the standards set by
payment card industry data security standards (“PCI-DSS”) as managed by the Payment Card
Industry Security Standards Council, which is a joint effort of brands like Visa,
Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure
handling of payment information. The payment processors we work with are: PayU Paytm.
- Disclosure of personal information to other countries Tinkerfeed may transfer personal
information to the United States and other countries in which we do business. Tinkerfeed may
also subcontract certain activities and share your personal information with third parties
located outside of Australia (which is where we are headquartered). The countries in which
these organisations are located will vary, but, in the course of our business operations, we
generally disclose personal information to organisations located in Australia, or the United
States.. Personal data, therefore, may be subject to privacy laws that are different to
those in your country. Such transfers are made in order to provide the Tinkerfeed Services
and carry out the activities specified in this Privacy Policy. We take all steps reasonably
necessary to ensure that personal information is treated securely and in accordance with
this Privacy Policy and applicable data protection laws, including entering into data
transfer agreements where required. No transfer of your personal information will take place
to an organisation or a another country unless we believe there to be adequate controls in
place including the security of your data and other personal information. For more details
please see section 9 (How do we secure your personal information) below.
6. How do we use cookies ?
- To help improve the service we provide through our Tinkerfeed Services, certain information
is collected from your browser. This information is collected as statistical information and
may include the IP address, browser type, language and access times. This website also uses
cookies to track pages visited and information accessed within our website. This information
is for statistical reference, site analysis and to remember your details and preferences
when you return to that website.
- In many cases, the tools used on our website record information in a way that does not
identify you as an individual. In other cases, information may be personal information in
which case this Privacy Policy will apply.
- Below we summarise why we use cookies and the different types that we use: Necessary
cookies: are those that are essential to run our website or to enable you to receive a
service that you have requested. For example, to operate a Users’ session or any other
request type functionality on the Service. Performance cookies: are those that collect
information about how visitors use and interact with our website so that we can improve it.
For example, we use Heap Analytics to track anonymous information about how visitors use our
Service. This only collects statistical information such as the number of visitors to the
Service, how they arrived there (i.e. via a Google search or another website), whether it is
a first-time or return visit, etc. Functionality cookies: are those that remember the
choices you make. Without these cookies you may find that certain features are less
convenient and reliable. For example, we use these to remember your language and country of
choice and to present relevant content or collect statistical information for our User
analytics. Marketing cookies: are those that help us deliver advertising that is more
relevant to you and your interests. They include third party cookies placed by our partners
and other advertisers who share cookie data with us. For example, we use these cookies to
re-target our advertising to appropriate audiences within our advertising partners’
platforms, such as Facebook advertising.
- The Tinkerfeed Service may also use third party website
tools
from time to time, for
example data analytics and online survey tools. These third parties have access to your
personal information only to perform these tasks on our behalf and are prohibited from
disclosing or using it for any other purpose. These service providers may change from time
to time, but they generally include the following: Google Analytics and Google Adwords
Google Analytics is a web analytics service offered by Google Inc. that tracks and reports
website traffic. Google uses the data collected to track and monitor the use of our Service.
This data is shared with other Google services. Google may use the collected data to
contextualise and personalise the ads of its own advertising network. You can opt-out of
having made your activity on the Service available to Google Analytics by installing the
Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript
programs (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics
about visiting activity. For more information on the privacy practices of Google, please
visit the Google Privacy Terms webpage http://www.google.com/intl/en/policies/privacy/.
Google AdWords remarketing service is provided by Google Inc. You can control the
information Google uses to show you ads here http://www.google.com/settings/ads. For more
information on the privacy practices of Google, please visit the Google Privacy Terms
webpage http://www.google.com/intl/en/policies/privacy/.
- Facebook Facebook remarketing service is provided by Facebook
Inc. You can learn more about
interest-based advertising from Facebook by visiting this webpage
https://www.facebook.com/help/516147308587266/how-ads-work-on-facebook/?helpref=hc_fnav. To
opt-out from Facebook's interest-based ads follow these instructions from Facebook available
here https://www.facebook.com/help/568137493302217. Facebook adheres to the self-regulatory
principles for online behavioural advertising established by the Digital Advertising
Alliance. This means you can opt-out from Facebook and other participating companies through
the Digital Advertising Alliance in the USA here http://www.aboutads.info/choices/, the
Digital Advertising Alliance of Canada in Canada here http://youradchoices.ca/, or the
European Interactive Digital Advertising Alliance in Europe here
http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more
information on the privacy practices of Facebook, please visit Facebook's Data Policy
available here https://www.facebook.com/privacy/explanation.
- Your web browser can also be configured to reject cookies. If you set up your web browser
to reject cookies certain functions of the Website may become unavailable to you.
7. Direct marketing communications
-
From time to time we may send you direct marketing communications regarding our product
solutions and services. We may contact you by electronic messages (e.g. email), online (e.g.
through our Service), by mail and by other means, unless you opt-out or we are subject to
legal restrictions from doing so. You may opt-out of receiving electronic messages from us
at any time by contacting us via the contact details at the bottom of this Privacy Policy or
by using the opt-out mechanism included in our marketing messages.
8. How long do we retain your personal information ?
-
We will retain your personal information for the period necessary to fulfil the purposes
outlined in this Privacy Policy and in each case in accordance with applicable legal and
regulatory requirements in respect of permitted or required retention periods and limitation
periods relevant to legal action.
9. How do we secure your personal information ?
- We have put in place appropriate security measures to prevent your personal information
from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
- In addition we limit access to your personal information to employees, agents, contractors
and other third parties who have a business need for access. They will only process your
personal information on our instructions and they are subject to a duty of confidentiality.
- While we strive to use commercially acceptable means to protect your Personal Information,
we cannot guarantee its absolute security. Therefore we have put in place procedures to deal
with any suspected personal information breach and will notify you and any applicable
regulator of a breach where we are legally required to do so.
10. Links to other sites
- From time to time, our Service (including this Privacy Policy) may contain links
interfacing with other websites that are not operated by us for your information or
convenience. This includes Tinkerfeed profiles which are populated by the user who built the
profile.
- These websites operate independently from our service and may be subject to alternative
terms of use, including terms concerning the use of personal information. We have not
reviewed these third party websites and do not control and are not responsible for how they
are operated, their content or privacy policies.
- If you decide to access or interact with any of these third party websites, you do so at
your own risk. As such, we strongly encourage you to review the privacy policy of every
website you visit.
11. What are your rights in relation to personal information ?
- Access and correction of personal information We take reasonable steps to ensure that the
personal information we handle is accurate, complete and up-to-date. If you become aware of
any errors in your personal information or, if you change your personal information, please
let us know. You can request access to any personal information we hold about you at any
time. From time to time, we may need to reject your request to access personal information
we hold about you, if we believe it to be necessary and to the extent allowed by law. To
request access to any personal information that we may hold about you, please contact us
using the contact details at the bottom of this Privacy Policy. Depending on your request
and where permitted by law, we may charge a small fee for complying with your request. You
may also request us to amend any personal information we hold about you which you believe to
be inaccurate, incomplete or out of date. To request an amendment to any personal
information that we hold about you, please contact us using the contact details at the
bottom of this Privacy Policy. If we do not agree to amend your personal information, you
may request that we make a note of your requested correction with the information we hold
about you. If we are unable to, or if we are unwilling to provide you with access to any of
your personal information, or to correct any of your personal information, we will provide
you with our reasons to the extent required by applicable law. You may also contact us if
you wish to obtain further information regarding our privacy practices and the way we handle
your personal information.
- Other rights Subject to certain limitations and restrictions (e.g. depending on
circumstances such as where you reside) you may have the right to exercise additional rights
in relation to your personal information. This may include the rights under the General Data
Protection Regulation (the “GDPR”). Accordingly, the following rights might be available to
you depending on your location and except as limited under applicable law. These may include
the right to:
- Access, update or to delete the information we have on you Whenever made possible, you
can access, update or request deletion of your personal information directly within your
account settings section. If you are unable to perform these actions yourself, please
contact us for assistance using the contact details at the bottom of this Privacy
Policy.
- The right of rectification You have the right to have your information rectified if
that information is inaccurate or incomplete.
- The right to object You have the right to object to our processing of your personal
information.
- The right of restriction You have the right to request that we temporarily or
permanently restrict the processing of your personal information.
- The right to data portability You have the right to be provided with a copy of the
information we have on you in a structured, machine-readable and commonly used format.
- The right not to be subject to automated decision making You have the right to not be
subject to a decision based solely on automated decision making, including profiling,
where the decision would have a legal effect or produce a significant effect on you.
- The right to withdraw consent You also have the right to withdraw your consent at any
time where we relied on your consent to process your personal information.
- Please note that in order to verify your request or the applicability of any of these right
to your circumstances, we may ask you for further information and to verify your identity
before responding to such requests. d. If you have any questions about these privacy rights,
or how to exercise them, please contact us using the contact details at the bottom of this
Privacy Policy. You may also have the right to complain to your local data protection
authority about our collection and use of your personal information.
12. Complaints :
- We take your privacy concerns seriously. If you have a complaint regarding our handling of
your personal information or concerning our privacy practices, you may file a complaint with
us using the contact details set out at the bottom of this Privacy Policy. We will confirm
receipt of your complaint and, if we believe necessary, we will open an investigation into
your complaint.
- We may need to contact you to request further details of your complaint. If an
investigation has been opened following a complaint made by you, then we will contact you
with the result of that complaint as soon as possible. In the unlikely circumstances we are
unable to resolve your complaint to your satisfaction, you may contact the local privacy and
data protection authorities in your jurisdiction.
13. Changes to This Privacy Policy :
-
We may update our Privacy Policy from time to time and it is therefore important you review
it regularly. We will notify you of any changes by posting the new Privacy Policy on the
Service. We will let you know via email and/or a prominent notice on our Service prior to
the change becoming effective and update the “effective date” at the top of this Privacy
Policy. Changes to this Privacy Policy are effective when they are posted on this page
unless otherwise set out in the email and/or prominent notice.
14. Contact Us :
-
If you have any questions about this Privacy Policy, our privacy practices or if you would
like to make a request about any personal information we may hold about you, including
correction of personal information, please contact us: By email using support@Alllinks.Page
If you want to request any information about how we process, store or use your data or
anything relating to personal information and privacy laws, please use our Privacy and Data
request [form].
Use of Available Coins
Definition of Available Coins:
"Available coins" refer to credits issued to users within Tinkerfeed. These coins are non-transferable, non-withdrawable, and have no real-world monetary value.
Purpose of Available Coins:
Available coins are exclusively for in-platform use on Tinkerfeed, enabling users to access and utilize specific services such as AI tools, writing assistance, and other platform features. These coins cannot be redeemed, exchanged, or converted into cash or any other form of monetary value.
Non-Financial Nature:
Available coins are not a form of currency or financial asset. They are intended solely for unlocking platform features and cannot be traded, transferred, or withdrawn from Tinkerfeed. Users agree that coins are used exclusively within the platform for services and are not tied to any financial system.
No Refunds or Financial Transactions:
Available coins are non-refundable. Once coins are purchased or earned, they cannot be refunded, exchanged for money, or converted to other forms of value. They are strictly for platform use and cannot be used for any financial gain outside of Tinkerfeed services.
Expiration and Usage:
Available coins may have an expiration date or other limitations. Users agree to use coins within the prescribed period. Unused coins may expire without notice, and any coins not used before expiration will be forfeited.
Modification of Coin System:
Tinkerfeed reserves the right to modify, update, or discontinue the available coin system at its discretion, including changing the way coins are earned, awarded, or used. Any modifications will be communicated to users in advance, and continued use of the platform constitutes acceptance of these changes.
Compliance with Regulations:
By using Tinkerfeed, you acknowledge that the available coins are not classified as prepaid payment instruments and are not subject to financial regulations governing closed wallets or similar systems. These coins do not require any PPI license or regulatory compliance related to financial transactions.
Delivery and Refund Policy
At Tinkerfeed, we provide digital products and services to enhance your writing experience. Since our offerings are entirely digital, there is no physical shipping involved. All purchases, subscriptions, and rewards are delivered electronically through your Tinkerfeed account.
Delivery of Digital Services:
- Once you complete your purchase or subscribe to any of our services, access will be granted immediately via your Tinkerfeed account. This includes, but is not limited to, AI tools, content features, and any premium content or services.
Access to Purchased Services:
- Instant Access: You will be able to use your purchased tools and services immediately after your payment has been processed.
- Subscription Renewals: If you have a subscription, it will automatically renew based on the billing cycle you selected. Access to premium tools will continue without interruption.
- Free Coins: Any free coins or rewards you receive will be available in your account immediately upon sign-up or as part of daily incentives.
Refunds:
As we provide digital content and services, all sales are final. We do not offer refunds for purchases or subscriptions. However, if you encounter any issues with your account or services, please contact our support team, and we will do our best to resolve them.
Support:
If you have any questions or need assistance with accessing your digital products, feel free to reach out to our support team at support@tinkerfeed.com. We're here to help!